Order Review & Additional Charges Policy
Transparent Pricing. Personalized Order Review. No Surprises.
At Car Show Calendars, many of the products we offer are custom manufactured, personalized, decorated, or fulfilled by multiple manufacturers and suppliers located throughout the United States.
Because of the unique nature of these products, certain costs cannot always be accurately determined during checkout.
Rather than charging estimated shipping or adding unnecessary fees to every order, we personally review each order to calculate the actual costs required to complete it. This allows us to provide more accurate pricing, reduce unnecessary charges whenever possible, and ensure every order is processed correctly before production begins.
Our goal is simple:
To provide the most accurate pricing possible while charging only the actual costs necessary to complete your order.
How Our Order Review Process Works
After your order is placed, our team carefully reviews the details of your purchase before production begins.
During this review, we may:
- Verify product availability and production requirements.
- Review artwork, logos, personalization, and customization requests.
- Confirm production methods and decoration requirements.
- Consolidate shipments from multiple manufacturers whenever possible.
- Calculate the actual shipping cost.
- Determine whether any setup, artwork, or production charges apply.
- Confirm estimated production timelines.
- Contact you if additional information or clarification is needed.
This review helps ensure your order is processed accurately while keeping additional costs as low as reasonably possible.
Additional Charges
Certain products or services may require charges that cannot be accurately calculated during checkout.
These charges may include, but are not limited to:
- Shipping and freight charges
- Screen printing setup fees
- Embroidery digitizing or setup fees
- Artwork preparation or recreation
- Graphic design services
- Rush production fees
- Oversized freight or special handling
- Vendor-required production charges
- Customer-requested modifications after an order has been placed
- Other services specifically requested by the customer
Not every order will require additional charges.
Whenever possible, we work to minimize these costs by consolidating shipments, utilizing supplier shipping discounts, and reviewing production requirements before any additional charges are invoiced.
Customer Approval Required
No additional charges will be billed without your approval.
If additional charges apply, we will provide a detailed invoice explaining the charges before production begins.
You will have the opportunity to review the invoice, ask questions, and approve the charges before any additional payment is collected.
Production requiring those additional charges will not begin until the invoice has been approved and paid.
Shipping Charges
Shipping charges are not collected during checkout.
Because many orders contain products fulfilled from multiple manufacturers, shipping costs cannot always be accurately calculated until your order has been reviewed.
Whenever possible, we will:
- Combine shipments to reduce shipping costs.
- Utilize supplier shipping discounts or free shipping programs when available.
- Select the most efficient shipping method based on your order.
Our objective is to charge the actual shipping cost whenever possible rather than collecting inaccurate estimated shipping charges during checkout.
Production & Processing
Production timelines begin after:
- Your order has been reviewed.
- All required artwork and customization information has been received.
- Any required artwork proofs have been approved.
- Any applicable additional charges have been approved and paid.
Estimated production times listed on product pages are estimates only and may vary depending on supplier availability, artwork approval, order complexity, seasonal demand, or other factors outside our control.
Order Changes
Requests to modify products, quantities, artwork, shipping addresses, or other order details after an order has been placed may result in additional charges, revised production timelines, or updated pricing.
If changes are requested after production has begun, additional restrictions or charges may apply.
Declining Additional Charges
If you choose not to approve any applicable additional charges before production begins, you may request cancellation of your order.
Refund eligibility will be determined in accordance with our Refund Policy and any costs already incurred on your behalf, including design work, setup, production, or other non-recoverable expenses.
Once production has begun or custom work has been completed, refunds may not be available.
Our Commitment to You
We believe in transparent pricing and clear communication.
Our Order Review process exists to:
- Charge accurate shipping costs instead of inflated estimates.
- Reduce shipping expenses whenever possible.
- Identify any required setup or production costs before work begins.
- Prevent unexpected charges after production has started.
- Ensure every order is reviewed for accuracy before it enters production.
Our goal is to make the ordering process as straightforward and transparent as possible while providing the highest level of customer service.
If you have any questions about your order, shipping charges, production timelines, or additional fees, our team is always happy to assist you before or after you place your order.
